A client wants to speak to his accountant on the phone
Audio
— Hello? Yes, I'm trying to reach John McKay.
— I'm sorry. Mr. McKay no longer works here. Is there someone else who can help you?
— I don't know. Mr. McKay filed my tax return last year, and I need to ask him a couple of questions about it.
— OK. Lloyd Simpson has taken over John's clients. I'll transfer you, but Mr. Simpson's direct line is 4351, in case we get disconnected.
— I'm sorry. Mr. McKay no longer works here. Is there someone else who can help you?
— I don't know. Mr. McKay filed my tax return last year, and I need to ask him a couple of questions about it.
— OK. Lloyd Simpson has taken over John's clients. I'll transfer you, but Mr. Simpson's direct line is 4351, in case we get disconnected.
